Reliable Realtors values your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or contact us.

1. Information We Collect

We may collect:

• Your name, phone number, and email address when you fill out a contact form or send a message
• Property preferences when you search or request listings
• Feedback or reviews you choose to share

2. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Match you with suitable properties or services
• Improve our website and customer support
• Send updates or promotions (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Our agents or staff to help serve you better
• Legal or government authorities if required by law

4. Cookies and Website Tracking

We use basic cookies to:

• Track website traffic and user behavior
• Improve your browsing experience

You can turn off cookies in your browser settings if you prefer.

5. Data Protection

We take steps to protect your data from loss, misuse, or unauthorised access. Only authorised staff can access your information.

6. Your Rights

You have the right to:

• Ask what data we have about you
• Request corrections or deletion of your information
• Opt out of emails or messages

To exercise these rights, contact us at:
Email: info@reliablerealtors.net
Phone: +260 97 4454 944

7. Changes to This Policy

We may update this policy from time to time. We’ll post changes on this page with a new “last updated” date.

Last Updated: May 2025